We’re so glad you’re here. Our goal is to make your visit smooth, supportive, and restorative from the moment you book to the moment you walk out feeling better than when you came in. Please review our booking guidelines below so you know exactly what to expect.

Booking & Arrival Guidelines

• Complete your intake before your appointment- To keep your visit fast and seamless, we recommend filling out your health & physical intake form prior to arrival. This ensures our providers are prepared and your service time isn’t delayed.

• Walk-ins are limited- During the fall and winter months we fill up quickly. You can easily add yourself to our waitlist in our new booking system. Walk-ins are welcome when openings allow, but we recommend calling ahead so we can confirm availability.

• Credit card on file required- A card is required to reserve any service. Your card is only charged after your appointment is completed.

• No-show policy- We do charge a no-show fee. Life happens, and we will always make exceptions for legitimate, unpredictable circumstances. If you need to cancel, just let us know as soon as possible.

• Gift card policy- All gift cards are valid for 365 days unless otherwise specified. Gift cards are non-refundable.

• Late Arrivals- If you are more than 10 minutes late, your service may need to be shortened or rescheduled so we can remain on time for all guests.

• Children & Guests- For safety and comfort, we ask that children under 12 do not accompany you unless receiving a service. You can also call ahead to make accommodations to have your child with you, we just ask they remain quiet for the sake of other patients.

• Medical Considerations- If you’re currently ill, running a fever, or within 2 days of infection, please reschedule. We will see you AFTER you have been fever free for 24 hours.

• Membership Perks- If you are a part of one of our membership programs we make every effort to give you priority booking and moved to the top of our waitlist on our busiest days.